App / Mobile
takabajje collects only the account and transaction data needed to run your session, process payments through bKash, Rocket, and Upay, and keep your account secure. This policy tells you exactly what we hold, how long we keep it, and what you can do about it — subject to local law and eligible regions.
When you create an account, we collect your registration details — name, contact information and a verified mobile number — along with the payment identifiers associated with your bKash, Rocket, or Upay wallet. We use this data to authenticate your login, process deposits and withdrawals, and maintain a transaction history visible inside your account dashboard. We do not share your personal data with third parties for marketing purposes, and we do not sell information to external organisations. Session data — browser type, device identifiers and access timestamps — is logged for security and fraud prevention. Cookies used on this site are functional and analytics-only; you can adjust browser cookie settings at any time without losing your account access. Data linked to wallet payments is retained for the period required by our internal records policy; you can request a summary of what we hold by contacting our support team through the published channel. Access to this service and the protections in this policy depend on your local law and eligible region. Nothing in this policy creates a legal entitlement beyond what applicable law already provides.
This policy applies to data we collect directly through the takabajje site and account system. It does not cover data practices of third-party services you may reach through links on this site. Understanding the boundary helps you know where your rights under this policy start and stop.
Covers login credentials, session tokens and device identifiers collected when you access your account from a mobile browser or desktop. This data is held by us and governed by this policy.
Transaction references from bKash, Rocket and Upay deposits and withdrawals are stored in your account history. The payment networks themselves operate under their own separate data policies.
Analytics data — pages visited, time on site, game lobby navigation — is collected in aggregate. This does not identify you personally and is used only to improve site performance.
Links to external providers, studios or support tools fall outside this policy's scope. Once you leave the takabajje site, the third party's own data terms apply. We do not control or accept responsibility for those practices.
You have concrete options for managing the personal data we hold. Reviewing your stored details starts inside the account dashboard — your registered contact number, linked wallet references and transaction log are all visible there without needing to contact us. If something looks incorrect, you can update contact details directly from the account settings screen. For records that cannot be edited through the self-service route — such as historical transaction identifiers linked to a bKash or Rocket payment — you can raise a correction request through our support channel. We will review it and respond via the same contact route. If you have a broader question about how we use your data, or want to understand what we specifically hold about your account, our support team handles those requests as a routine matter. Response timelines depend on the volume of requests in the queue; we do not publish a fixed SLA for data queries, so check the support page for current contact availability.
Open the account dashboard to see your registered details, linked wallet references and full transaction history. No support contact needed for this step.
Update your contact number or information directly from account settings. Changes take effect immediately and are reflected across login and payment verification.
Contact support through the published channel to ask what data we hold or to flag an inaccuracy we cannot fix through self-service. Include your account reference when writing in.
You can ask for a written summary of the personal data associated with your account. Submit the request through support; we will confirm receipt and respond as capacity allows.
Privacy questions go through the same support routes we publish for account help. Use the channel that matches your situation — live chat for quick questions, email if you need a written record of the exchange.
Open the chat widget from the account area to ask a privacy question directly. Available during published support windows; check the support page for current hours.
Send data queries to the address listed on our contact page. Include your account reference and a brief description of the request so we can route it to the right team without back-and-forth.
The help section inside your account lists policy-related articles and a direct link to raise a support ticket. This is the fastest route for written data requests that require a tracked response.
We apply access controls so that only verified account holders can view their own transaction and wallet records. Cookie use on this site is limited to what we need for session continuity and anonymous analytics. We do not embed advertising trackers, and we do not pass your bKash, Rocket or Upay identifiers to advertising networks.
We use functional cookies to keep your session active and analytics cookies to understand how the site performs. You can clear or block cookies in your browser without losing permanent account data stored server-side.
Account and transaction records are kept for the period our internal policy requires. After that period, data is either deleted or anonymised. You can ask support what retention period applies to your account type.
Login sessions are tied to your verified mobile number. If you notice an access event you do not recognise in your session history, contact support immediately using the live chat or email route listed on the contact page.
When this policy changes in a material way, we post a notice on the site. Continuing to use your account after the notice date means you have seen the updated terms. Check this page periodically to stay current.
Below are the questions we hear most often about how takabajje handles account data, wallet records and your privacy choices. If yours is not here, contact support through the published channel.
We store the wallet reference linked to a deposit or withdrawal as part of your transaction record. This is used for payment matching and account verification only. We do not share it with third parties for marketing, and it is visible only to you inside your account dashboard.
Your account dashboard shows your registration details, transaction history and linked wallet references. For a full written summary of everything we hold, contact support by email with your account reference and we will compile it for you.
Retention periods depend on account type and the nature of the data. Transaction records are kept for our standard internal period; after that they are deleted or anonymised. Contact support to ask what period applies specifically to your account.
We use functional cookies for session continuity and analytics cookies to understand site performance in aggregate. You can disable or clear cookies in your browser settings at any time. Doing so does not delete your permanent account data stored on our servers.
Raise the concern through live chat or email — both routes are listed on the support page. Provide your account reference and a description of the issue. We treat data complaints as a priority matter and will acknowledge receipt through the same channel you used.
This policy applies to accounts opened in eligible regions where access to takabajje is permitted under local law. If access depends on regional eligibility, the protections in this policy apply only where the service is lawfully available to you. Check local law before using the service.