These terms set out what you agree to when you access takabajje and use your account — including wallet transactions via bKash, Rocket, and Upay — and they apply in full wherever access is permitted under your local law and eligible regions.
Account access rules
Wallet transaction terms
Your rights and choices
Jurisdiction-dependent access
POLICY SCOPE
How These Terms Apply to You
When you open an account on takabajje, you accept these terms as the basis for every action you take on the platform. That covers logging in from your mobile browser, depositing through bKash or Rocket, placing a wager, requesting a withdrawal via Upay, and reaching support through the published contact route. Access to the platform depends on whether online wagering is permitted under the laws of your location. We do not confirm eligibility on your behalf — that is your responsibility to verify before you proceed. If your jurisdiction restricts or prohibits this activity, these terms do not override that restriction and we cannot extend access where local law does not allow it. We may update these terms when our services change. When that happens, the revised version will appear on this page with a current effective date. Continuing to use your account after an update means you accept the revised terms. If a section conflicts with a specific rule published elsewhere on the site — such as a wallet-specific limit shown in your account area — the more specific rule applies to that transaction. For any question about how a term affects your account specifically, the support route listed in the contact section of this page is the right place to raise it.
bKash
Rocket
Upay
Bank Transfer
WHAT IS COVERED
What These Terms Do and Do Not Cover
Account access
These terms govern how you create, use, and close your account on takabajje. They set the conditions for logging in from any device, maintaining session continuity between mobile and browser, and keeping your credentials secure.
Wallet transactions
Deposits and withdrawals processed through bKash, Rocket, and Upay fall within these terms. Specific limits and verification steps are shown in your account wallet area; those figures are authoritative over any general description here.
Site content
Game titles available in the lobby — including content from JDB, Bigtime Gaming, Joker, Habanero, and CQ9 — are covered as platform content. These terms do not assign odds, RTP, or payout timing for any individual title; that information, where available, is shown by the game or provider directly.
Third-party services
Payment processors, mobile wallet providers, and any external service you connect to operate under their own terms. takabajje is not a party to those agreements. If a bKash or Rocket transaction is delayed or declined on their side, their terms govern that outcome, not ours.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have several practical choices available at any time. To review your transaction history — deposits, withdrawals, and wager records — open the account history section while signed in. Each entry shows the method used, whether that was bKash, Rocket, or Upay, along with the amount and status logged at the time. If your account details are incorrect — name spelling, contact number, or linked wallet — you can raise a correction request through the support route on this page. We will confirm what documentation is needed and apply the change once it clears verification. You are not required to accept an error in your account record; corrections are a standard part of account management, not an exception. For any question about how a specific term applies to your situation, the contact section below lists the routes available. Using the published route keeps a written record of your query and our response, which is useful if the matter needs to be followed up.
Review records
Your full transaction log is visible in the account history tab when signed in. It covers every wallet movement and wager entry, with method and status recorded against each line.
Correct account details
Name, contact number, or wallet details that need updating can be corrected via the support route. Verification is required before any change is applied to keep your account secure.
Raise a policy question
If any term is unclear or you believe it has been applied incorrectly to your account, contact us through the published route. State the relevant transaction or date so we can check the specific record.
Request account closure
You may request that your account be closed at any time by contacting support. Outstanding wallet balances are handled according to the withdrawal steps shown in your account area before closure is finalised.
POLICY CONTACT
How to Reach Us About These Terms
Live chat
The chat route is available directly from the account area on mobile or browser. Use it to ask about a specific term, a transaction status, or an account correction — reference your account and the relevant date so the query is handled without a back-and-forth.
Email support
For written queries that need a record — policy questions, account correction requests, or anything you want documented — send to the email address published in the account help section. Keep a copy of your message and any reference number returned.
Help centre
The help section on the site covers common account and wallet questions in plain language. Check it first for answers about bKash, Rocket, and Upay transaction steps — many account queries are answered there without needing to contact the team directly.
HOW WE HANDLE DATA
Data Handling, Cookies, and Account Security
Account data retention
We keep your account records — transaction history, login activity, and wallet linkage — for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what is held by contacting support through the published route.
Cookies and session data
Cookies are used to maintain your login session across visits, remember device preferences, and track which pages were accessed. You can adjust cookie settings through your browser; note that disabling session cookies will affect login continuity on mobile and desktop.
Account security steps
Password protection and wallet-verification steps are in place at the account level. If you notice account activity you did not initiate, contact support immediately using the route in the section above. Do not share your login details or wallet PIN with anyone, including support staff.
Policy change requests
To request a correction to how your data is held or to ask about our retention approach, use the email route listed in the contact section. State your account reference and the specific data point you are asking about so the query can be matched to your record without delay.
TERMS FAQ
Common Questions About These Terms
Do these terms apply if I access the site from outside Bangladesh?
Access depends on the laws of your location. These terms govern how the platform works, but they do not override local restrictions. If online wagering is not permitted where you are, you should not proceed — eligibility is your responsibility to confirm before using the account.
What happens to my bKash or Rocket balance if my account is closed?
Any wallet balance in your account at the time of closure is processed through the standard withdrawal steps shown in your account area. You will need to complete any pending verification before the withdrawal is released. Contact support to start the closure process.
Can I ask for a copy of my transaction history?
Your transaction log is visible in the account history section while you are signed in. It covers every bKash, Rocket, and Upay movement on record. If you need a copy sent to you separately, raise the request through the email support route with your account reference included.
How will I know if the terms have been updated?
The revised terms will appear on this page with a current effective date. We recommend checking this page if you notice a change in how a feature or wallet function works. Continuing to use your account after an update means you have accepted the revised version.
What if I disagree with how a term has been applied to my account?
Raise the query through the support route listed on this page, referencing the transaction date and the specific term you believe was applied incorrectly. Written contact via email keeps a record of both your question and our response, which is useful if the matter needs follow-up.
Are there separate rules for game content available in the lobby?
Game titles from studios like JDB, Habanero, CQ9, Bigtime Gaming, and Joker are available subject to these terms as platform content. Any game-specific details — such as RTP or feature rules — are shown by the game or provider directly, not in these terms.